Windows 10 End of Life FAQ

Yes.  Any healthcare practice that electronically stores Protected Health Information (PHI) is required to remain fully compliant with all HIPAA regulations, as defined by the U.S. Department of Health and Human Services (DHHS).

When a patient completes and signs a HIPAA consent form, they are granting permission to share their PHI with your practice, and in return, you—as the practice owner or administrator—are legally obligated to safeguard that information.

Once Microsoft retires support for Windows 10, any computer or device still running this operating system will no longer receive security updates, making it inherently insecure for handling PHI. As a result, even a single non-compliant device within your practice could render your entire organization non-compliant with HIPAA, putting you at risk of legal and financial penalties.

Click on the START FLAG, type SETTINGS and click on ABOUT and the operating system information is listed in the Windows Specifications section 

Some.  Newer computers had the Windows 11 upgrade automatically installed over the past year.  Some older computers may qualify for a manual upgrade.

Microsoft set a minimum requirement of any INTEL 8TH GENERATION PROCESSOR that automatically qualifies for the upgrade but we have also had some success in manually upgrading some 6th and 7th Generation processors.

To determine if a computer can upgraded to Windows 11 you must:

• Confirm the computer has a qualifying processor (some Intel 6th Generation and 7th Generation processors qualify), AND
• Confirm the computer has TPM (Trusted Platform Module) ver 1.2 (or newer)

In the SETTINGS / SYSTEM / ABOUT page locate the processor type (see below):

Intel(R) Core(™) i5-4590S is a 4th Generation process (as indicated by 4590) so DOES NOT QUALIFY and the computer must be replaced.

Intel(R) Core(™) i5-7500 is a 7th Generation process (as indicated by 7500) and MAY QUALIFY for a MANUALLY UPGRADED but must also determine if the computer also has TPM 1.2 or newer.

TO DETERMINE IF TMP is installed:

• Click START the type TPM.MSC (press enter)

Yes, but will increasingly be more susceptible to cyber-attacks once the computers are no longer receiving critical security updates.

Yes, and in some senses may be more significant.  Most insurance companies WILL NOT cover a claim made to either General Business Liability, Business Interruption or Cyber Rider / Policies for outdated / retired systems.

Computers with 6th or 7th Generation processes (that typically will be between 5 to 8 years or older) that can be upgraded should be given careful consideration before investing in these upgrades.  Considering the typical life of a business computer is approx 5 years in service upgrading an older computer would be equivalent to a major repair (engine or transmission) in a car with 150,000 or more miles.  In some cases it would be a wise decision and yield a favorable return and in other instances; because of the age of the computer and other factors, could be problematic.

Maybe.  Before committing to a technology refresh plan we routinely inventory all application and imaging software systems to determine if any require an upgrade and the path / cost to upgrading.  Dentrix recently announced they will no longer support version 23 (or older) and many x-ray imaging and / or CBCT systems have strict and individual requirements.